Covid-19 Coronvirus Update: 22nd March 2020

Dear Guests and Future Guests,

You will all be following the daily and rapid developments with the current Coronavirus situation, Government advice and many of the sentiments being expressed across the country. These are unprecedented times. We all have a responsibility to consider not only ourselves and our team, but more importantly to you and the people of our local community and our country. We are having to make decisions and take actions which were unimaginable just a few weeks ago.

Along with the Caravan Club, many of our friends and colleagues, and following advice from our Trade Association, we have taken the sad and difficult decision to close the Park until further notice. This will remain under constant review while we wait for more advice from the Government and our Trade Association.

We feel this is the right decision to be making at this time to support the needs of all our guests, our team, our local community and of course the NHS and public services in these difficult times.

We will be contacting all of our guests who have future bookings with us that may be affected by this temporary closure in due course to discuss alternative arrangements as more information becomes known.

Please follow our Coronavirus - Covid 19 website advice page which we will update on a regular basis and we ask that you bear with us while we work through this process in chronological order of bookings. If you have any immediate concerns, rather than telephone, we ask that you email us at holiday@warehamforest.co.uk so that we can respond in a timely fashion.

With the support of the Government and from our many loyal guests, you can be sure, as a team, we will be working hard to look after the Park to ensure it is in great shape for when we all come through these challenging times together. We would like to thank everyone who has shown such enormous support and kindness to us, and look forward to seeing everyone in better times. Please stay safe and healthy.

With best wishes from us all at Wareham Forest,
 

Tony and Sarah.

 

 

Updated: 21st March 2020​.

Coronavirus - Covid 19 advice:

Please find below links to the latest Government advice and also what to do if you are experiencing any symptoms or are concerned you may have been exposed to the virus.

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

https://111.nhs.uk/covid-19

What we are doing:

We are totally committed to the health and wellbeing of our guests and staff and to that end a number of measures have been put in place around the Park to help us all "do our bit" to stop the spread.

More hand sanitizers have been put in place around the Park along with information posters for guidance. Please follow the 20 second rule and wash your hands frequently.

Our usual high standards of hygiene and cleanliness has been enhanced to include extra cleaning and monitoring. We may close some facilities to enable us to concentrate our cleaning efforts more effectively.

Staff and guests are being given advice when needed regarding any new developments as they happen. This is a very rapidly changing situation.

What you must do:

If you become suddenly unwell and have flu like symptoms whilst on site please do not approach anyone or any of our staff members. Please do not visit the Reception, Shop or Toilet Blocks. Isolate yourself and contact the office by phone or email to make us aware of the situation.

Booking Terms & Conditions:

In light of the UK government's current advice and due to the ever changing circumstances surrounding the coronavirus and the challenges that come with it, we understand that our customers may need to make changes to their travel plans because of it.

We are still open for you to enjoy your holiday with us and our normal booking terms and conditions are still applicable.

 

However, as an option and to try and help our guests through this uncertain time,  for new and existing bookings with an arrival date on or before 12th June 2020 if you contact us at least 48 hrs prior to your arrival date, we are happy to provide a credit note valid for use on a new booking taken within the next 24 months.

As small family business we really do appreciate your support in these difficult times. We are working  hard to look after our guests and team and hopefully we can all come together and get through to better times ahead. Best wishes to all and stay safe.

This page remains under constant review, due to the rapidly changing circumstances, please check back regularly for any updates.

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