Update: 15th May 2020.

 

To all of our many guests and future guests of Wareham Forest,

We hope this update finds you safe and well as we move through these challenging times. We would like to say a huge thank you for the wonderful amount of support we have received from so many of you. It is great to see communities pulling together as we strive to support each other.

Events have been slowly moving on since we last wrote and the recently updated information released by the Government starts to give a tentative plan over the next few months. The message for us is that sadly the park is still required to remain closed until at least the 4th July, and it is still very uncertain even then what elements of the Tourism and Hospitality industries will be allowed to reopen immediately and how they will be allowed to operate.

To that end, until we know more on what these new requirements may bring, we have paused on taking any further new summer bookings, in the hope we may be able to still honour those bookings already made earlier in the year (even if it is with limited facilities) when we are eventually allowed to reopen our gates. We fully support the Government as it attempts to navigate us through these new times, and await patiently for their guidance following the scientific advice as we learn more day by day.

We continue to contact guests with bookings on a rolling basis, working three to four weeks ahead as we get more information, and we thank you for your patience as we process these with our smaller team. We hope you may have seen the messages of #DontCancelPostpone to #ProtectTourismJobs and #SaveTourism in the media, and we are incredibly grateful for all your support in these difficult times for everyone, as we move towards the “new normal”.

As in our last update, we are all looking forward to seeing everyone soon in better times. It is very strange not having guests on the park, especially with the lovely sunny weather. Please stay safe and healthy, and email us at holiday@warehamforest.co.uk if you have any questions or concerns.

With best wishes from us all at Wareham Forest,

Tony & Sarah.

Update: 03rd April 2020.

An update to all of our many friends and guests of Wareham Forest

It is just under two weeks since we took the difficult and unprecedented decision to close the Park. Although it was difficult, it was absolutely the right thing to have done, and we thank you all for your kind emails, support and understanding as we all navigate through these uncharted waters.

Firstly and most importantly, we hope everyone is managing to stay as safe and well as possible. We have sadly already had a call from one of our guests with tragic news, and our thoughts and prayers are with them and their family.

We wanted to let you know what we have been doing here at the Park. Our core team who live on the park are safe and well, albeit on reduced hours, working hard to look after the day to day necessary running of the park which still continues even when closed. We are all “social distancing” and being careful to wash hands and sanitize to stay safe. We have our seasonal wardens “Angie and Rich” back with us at the far end of the East Field keeping an eye on the seasonal caravans, with our new seasonal wardens “Andy and Maja” half way down the East Field. We have had to furlough “Terry and Jenny” as well as Brian, David and Ann, but look forward to welcoming them back to work when things start to improve. Lucy and family are doing well and enjoying Olivia while she is on maternity leave.

We have been contacting our guests with bookings initially through to the end of April to rebook their holidays, and will continue to do so on a rolling basis through May and onwards as necessary as we move through these uncertain times. We are extraordinarily grateful to all of you who have been so pleased to support us regarding your booking deposits, which will help us to support the team and park moving forward, looking ahead to when we can open the gates again.

We look forward to seeing everyone soon in better times, and being able to enjoy the wonderful memories we have of life at Wareham Forest again. Please stay safe and healthy, and email us at holiday@warehamforest.co.uk if you have any questions or concerns.

 

With best wishes from us all at Wareham Forest,

 

Tony & Sarah

 

 

Covid-19 Coronvirus Update: 22nd March 2020

Dear Guests and Future Guests,

You will all be following the daily and rapid developments with the current Coronavirus situation, Government advice and many of the sentiments being expressed across the country. These are unprecedented times. We all have a responsibility to consider not only ourselves and our team, but more importantly to you and the people of our local community and our country. We are having to make decisions and take actions which were unimaginable just a few weeks ago.

Along with the Caravan Club, many of our friends and colleagues, and following advice from our Trade Association, we have taken the sad and difficult decision to close the Park until further notice. This will remain under constant review while we wait for more advice from the Government and our Trade Association.

We feel this is the right decision to be making at this time to support the needs of all our guests, our team, our local community and of course the NHS and public services in these difficult times.

We will be contacting all of our guests who have future bookings with us that may be affected by this temporary closure in due course to discuss alternative arrangements as more information becomes known.

Please follow our Coronavirus - Covid 19 website advice page which we will update on a regular basis and we ask that you bear with us while we work through this process in chronological order of bookings. If you have any immediate concerns, rather than telephone, we ask that you email us at holiday@warehamforest.co.uk so that we can respond in a timely fashion.

With the support of the Government and from our many loyal guests, you can be sure, as a team, we will be working hard to look after the Park to ensure it is in great shape for when we all come through these challenging times together. We would like to thank everyone who has shown such enormous support and kindness to us, and look forward to seeing everyone in better times. Please stay safe and healthy.

With best wishes from us all at Wareham Forest,
 

Tony and Sarah.

 

 

Updated: 21st March 2020​.

Coronavirus - Covid 19 advice:

Please find below links to the latest Government advice and also what to do if you are experiencing any symptoms or are concerned you may have been exposed to the virus.

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

https://111.nhs.uk/covid-19

What we are doing:

We are totally committed to the health and wellbeing of our guests and staff and to that end a number of measures have been put in place around the Park to help us all "do our bit" to stop the spread.

More hand sanitizers have been put in place around the Park along with information posters for guidance. Please follow the 20 second rule and wash your hands frequently.

Our usual high standards of hygiene and cleanliness has been enhanced to include extra cleaning and monitoring. We may close some facilities to enable us to concentrate our cleaning efforts more effectively.

Staff and guests are being given advice when needed regarding any new developments as they happen. This is a very rapidly changing situation.

What you must do:

If you become suddenly unwell and have flu like symptoms whilst on site please do not approach anyone or any of our staff members. Please do not visit the Reception, Shop or Toilet Blocks. Isolate yourself and contact the office by phone or email to make us aware of the situation.

Booking Terms & Conditions:

In light of the UK government's current advice and due to the ever changing circumstances surrounding the coronavirus and the challenges that come with it, we understand that our customers may need to make changes to their travel plans because of it.

We are still open for you to enjoy your holiday with us and our normal booking terms and conditions are still applicable.

 

However, as an option and to try and help our guests through this uncertain time,  for new and existing bookings with an arrival date on or before 12th June 2020 if you contact us at least 48 hrs prior to your arrival date, we are happy to provide a credit note valid for use on a new booking taken within the next 24 months.

As small family business we really do appreciate your support in these difficult times. We are working  hard to look after our guests and team and hopefully we can all come together and get through to better times ahead. Best wishes to all and stay safe.

This page remains under constant review, due to the rapidly changing circumstances, please check back regularly for any updates.

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